Yes, you can chat with your expert before and after hiring! During the bidding stage, you can chat directly with our experts to ensure they understand the task and confirm all the details. Just click on the “Chat” button, and feel free to ask questions.
Our experts are ready to discuss, but they might not respond instantly. They’ll definitely get back to you in a few minutes.
Common Questions
Can I ask detailed questions before hiring?
Yes, you can ask detailed questions during the chat to make sure the expert is a good fit for your project. Here are some examples of good questions to ask:
How do you plan to approach my project?
What sources would you use for my assignment?
Have you worked on similar projects before?
What if I need clarification after hiring?
You can continue to chat with your expert even after hiring to clarify details or provide additional instructions.
Can I call my expert?
No, direct phone calls with experts are not supported. All communication is done through our secure chat system to protect your privacy and ensure that all interactions are documented.
Can I give my expert my phone number or email to chat?
We strongly advise against sharing personal contact information like your phone number or email. For your security and privacy, it’s best to keep all communication within the platform’s chat system.
Can I chat with the expert before placing an order?
You can't chat with the experts until you've placed an order for bidding. Once your order is posted, experts can see your requirements, and you can chat with them. This process is free until you decide to hire and make the deposit.