What can I do if my payment didn't go through?

If your payment fails, try one of the following:

- Change the browser you're using, or your device
- Check/restart your Internet connection;
- Try paying with a different card;
- Contact your card issuer and confirm the payment with them - transactions can be declined by your bank. Also, you need to make sure the card is valid for international transactions and has enough funds.

If you still have an issue, feel free to contact our support team 24/7 using the chat icon at the bottom of the screen.

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