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What can I do if my payment doesn't go through?
What can I do if my payment doesn't go through?
Updated over 3 months ago

If your payment fails, try these steps:

  1. Switch to a different browser or device.

  2. Check and restart your internet connection.

  3. Make sure your card is enabled for international transactions and has enough funds.

  4. Use a different card.

  5. Contact your bank to confirm the transaction—sometimes banks decline transactions.

If it still doesn’t work, contact our support team 24/7 using the chat icon at the bottom of the screen. We've got you covered!

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