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Why is my account limited?
Why is my account limited?
Updated over 3 months ago

Your account may be limited due to a violation of our terms and conditions, such as a chargeback or any suspicious activity. If your account is limited, you will receive a notification via email explaining the situation. If you believe this was a mistake, please contact our support team for clarification.


Common Question

What does a limited account mean?

If your account is limited, you still have access to your previous orders, but you won't be able to place new orders, make additional payments, or download new files until the issue is resolved and your account is reactivated.


If you have any concerns or need further assistance, our support team is here to help!

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