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How to send large files or unsupported file formats?
How to send large files or unsupported file formats?
Updated over a week ago

If you're having trouble sending a file due to its size or unsupported format (such as .mp3, .mov, .sav), don’t worry! You can share your file easily using a free file-sharing service or by compressing it. Here’s how:

Option 1: Compressing Your Files

  1. Right-click the file you want to send on your computer.

  2. Choose the option to compress the file into a ZIP or RAR format.

  3. Log in to your Paper24 account and navigate to the relevant order.

  4. Use the Add Instructions button to upload the compressed file directly to the order.

Option 2: Using an Online File-Sharing Service

If compression isn’t enough or you prefer an alternative, you can use a free file-sharing service like MyAirBridge.com, Fex.net, or Sendspace.com:

  1. Visit the file-sharing website of your choice.

  2. Select the file from your computer.

  3. Wait for the file to fully upload to the website.

  4. Once the upload is complete, copy the generated link.

  5. Share this link with your expert.

If you encounter any issues or need further assistance, don’t hesitate to reach out to our support team.

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